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Privacy Policy

We respect and are committed to protecting your privacy. This privacy notice tells you about the information we collect from you when you submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who we are:

We are Firesand Limited. Our address is Suite B14 Harben House, Severn Drive, Newport Pagnell, Milton Keynes, Buckinghamshire, MK16 9EY. You can contact us by post at the above address, by email at  enquiries@firesand.co.uk or by telephone on +44 1908 477588.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

Firesand Limited promise that we will only use your personal information for the purposes covered by this privacy notice.

What personal information do we collect?

Wherever Firesand Limited collects personal information, we include a link to this Privacy Notice. The personal information we collect may include your name, title, company or organisation name, e-mail address, phone number, work or home address, information about your job function and information about your company. 

Why do we collect this information?

Firesand Limited collects personal information to provide quotes, undertake contracts agreed with you and manage the relationship for the period you are a client. We don’t use your information to send direct marketing or any other purpose that is not covered in this privacy notice.

How long do we keep the information?

We keep the information for as long is necessary to continue the relationship with you or for the minimum timescales required by tax officials. We collect personal information for the purposes of fulfilling contracts and other legitimate interests, so we can provide you with the services you require.  

Will we disclose the information to outside third parties?

We don’t share your information with any third-party organisations in our normal operations of business. 

Do we collect IP addresses?

Every computer connected to the Internet is given a set of numbers, that serve as that computer's "Internet Protocol" (IP) address. When a visitor requests a page, our Web servers automatically recognize that visitor's IP address. The IP address reveals nothing personal about you other than the IP address from which you have accessed our Site. In many cases such as residential internet & mobile internet connections, the IP address assigned may only be assigned for a short time and change when the device’s lease of the IP address expires. The IP address between several visits to the website may therefore change and this information is not tracked or used to identify an individual.
 

We use this information to examine our traffic in aggregate, and to investigate misuse of our Network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of the visitors.

Your rights over your information:

By law, you can ask us what information we hold about you, you can see it, and you can ask us to correct it if it is inaccurate. You can also ask for it to be erased and you can ask for us to give you a copy of the information. You can also ask us to stop using your information at any time by emailing, writing or telephoning us using the contact details above.

This privacy notice was updated in September 2022. We regularly review and, if appropriate, update this privacy policy as our services and use of personal information evolves. Please send any questions about Firesand Limited’s Privacy Notice to: enquiries@firesand.co.uk

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